1. Exchanges

• Exchanges are accepted within 14 days of purchase.

• Items must be unused, unworn, unwashed, and in their original condition with all tags attached.

• To request an exchange, email us at fitnesswithify@gmail.com with your order number and the item details.

• Customers are responsible for return shipping costs, unless the item is faulty or incorrect.

2. Refunds

• Refunds are available for faulty or incorrect items only, or for items returned in their original condition within the exchange window.

• Once we receive and inspect the returned item, refunds are processed within 5–10 business days.

• Refunds are issued to the original payment method.

• Shipping costs are non-refundable, except for faulty or incorrect items.

3. Non-Returnable Items

• Sale items, gift cards, and personalized/monogrammed items are not eligible for exchange or refund.

4. Faulty or Damaged Items

• If your item is faulty or damaged, contact us immediately at fitnesswithify@gmail.com with photos and your order number.

• We will arrange a replacement or full refund at no extra cost.

5. Returning Your Item

• Instructions for returning your item will be sent to you after you contact us via email.